Surestay Hotel By Best Western Ottawa

Would definitely recommend for a quick weekend visit

Comfortable beds, convenient amenities, with free Wi-Fi and parking options. A warm and cute staff.

Totally content.

Staff is professional and helpful!

The room is spotless and beautifully maintained and includes a large bathroom. All in all its clean place, they have comfortable beds.

the staff were amicable and very helpful and assisted with free parking. friendly service overall. heated pool. the location was unbeatable and convenient and beds were very comfy.

proximity to essential services, pet-friendly policy, ample parking options

Rooms need better air conditioning!!! Card key locks are an absolute hassle!!! Outdated TV is frustrating as well!!! Management should address the cleanliness of common areas!!!

The staff were affable and amicable.

Great location near shops and restaurants! The kids enjoyed checking out a nearby park and the room was comfy for our large crew. Plus, we loved being able to park right outside our door. The A/C worked well .

In my wife's opinion, better breakfast options would enhance family stays.

Really good Stay with Unmatched Hospitality!

The staff were great too cater to our family's needs. The cleanliness and comfort of the King Room were notable highlights. Proximity to shopping and dining enhances convenience for families. Highly recommended!

The location was super convenient, right off the highway and close to a bunch of great restaurants. The staff were really friendly and accommodating.

The air conditioning could definitely use an upgrade, as it wasn't quite as effective as I hoped it would be.

Just a proper fit for a flash visit in Ottawa with very good value for money. I liked that the fridge was already cold when I arrived, a nice touch. Get to know the local park nearby. It's worth a stroll.

The location of this hotel couldn't be better-right off the highway with easy access to restaurants and shops. I loved how convenient it was for grabbing a bite and fueling up. The bed in my room was super comfy. The room itself had some nice amenities like a fridge that was already cold when I arrived, such a relief compared to waiting for one to cool down. I found the air conditioning underwhelming. It struggled to keep the room as cool as I'd hoped. The card key for the door was also a hassle. It took multiple attempts each time to get it to work, which got frustrating. I noticed a few questionable folks hanging around outside. With some upgrade to the air conditioning and the security situation, it could elevate the stay significantly. Hope they address this. It has potential!

The King Room was clean and had a super comfy bed, which I loved after a long day. The air conditioning worked great, keeping the room nice and cool. I appreciated the fridge being cold right when I got there-it's usually a waiting game! Just wished the pool was open . I also liked how the rooms open outside. It felt quiet and safe enough too.

If you're hunting for some finger-lickin' bites, you're in luck! You're just a hop away from some solid joints like Taco Bell and PrimeTime Grille. Plus, the quiet rooms are a hidden gem. And can we talk about the staff? They hustle to.

It felt a bit sketchy with odd smells and questionable folks hanging around. The outdated locks were such a hassle too!

I had a comfortable stay with a well-stocked bathroom and a surprisingly amazing showerhead! The breakfast was decent, but my room had some cleanliness issues upon arrival. I might consider staying here again.

Wi-Fi was reliable and the 24-hour reception was helpful, but the air conditioning was subpar.